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| Company News |
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| Integrated Decision Support Invests Growth in Customer Support |
| 05.14.2003 |
Richardson, TX - |
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Integrated Decision Support Corporation (Integrated), a leading transportation decision support software company, experienced a sizable increase in software licenses over the last year. The continued growth has necessitated new and larger office space, increasing customer support staff by 50% and launching a new website, www.idscnet.com, complete with a customer-only section to support its growing client base and increased product portfolio.
"Customer support is important to our customers, that is why it is important to Integrated," said Jim Kuykendall, Director of Operations. "The Integrated Customer Support Team is focused on the same goals as our customers. Our customers expect and receive the best of integration, installation, training and ongoing support in the industry. Our success stems from keeping our customers informed at every level of the process and responding to customer feedback and questions."
"We believe that the difference between a good product and a really great product is high quality customer service. Staying closely connected to our customers is evidence of our commitment to seeing our customers realize a return on their investment," said Rick Murphy, CEO.
The new offices are located at:
Integrated Decision Support Corporation
899 Presidential Drive
Suite 117
Richardson, Texas
75081
Tel. 877-671-0045
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